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Privacy Policy

rivacy Policy

Last updated: 11/01/2026

Counsellor Clarity is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This privacy policy explains how your information is collected, used, and stored when you visit this website or contact me.

Who I am

Counsellor Clarity provides website design, redesign, and online support services for counsellors and therapists.

If you have any questions about this policy or how your data is handled, you can contact me at:
Email: sarah@counsellorclarity.co.uk

What information I collect

I may collect the following information when you use this website or contact me:

  • Your name

  • Email address

  • Website URL (if you request a website audit)

  • Any information you choose to share via contact forms or email

  • Basic technical information such as IP address, browser type, and device information

I only collect information that is necessary to respond to enquiries, provide services, or improve the website.

How your information is used

Your information is used to:

  • Respond to enquiries and contact requests

  • Provide website audits, services, or support you have requested

  • Communicate about services you have shown interest in

  • Improve the website and understand how it is used

Your information is never sold and is not used for aggressive marketing or unsolicited contact.

Cookies and website analytics

This website may use cookies or similar technologies to understand how visitors use the site and to improve functionality.

Cookies may collect anonymous information such as:

  • Pages visited

  • Time spent on the site

  • General location (not precise address)

You can control or disable cookies through your browser settings if you prefer.

How your data is stored

Your personal information is stored securely and only for as long as necessary to fulfil the purpose it was collected for.

Reasonable measures are taken to protect your data from unauthorised access, loss, or misuse.

Sharing your information

Your information is not shared with third parties except where necessary to operate the website or provide services, for example:

  • Website hosting or form handling services (such as Wix)

  • Email communication tools

These services only receive the information required to perform their role and are expected to handle it responsibly.

Your rights

Under UK data protection laws, you have the right to:

  • Request access to the personal information I hold about you

  • Request correction or deletion of your information

  • Withdraw consent for contact at any time

To exercise these rights, please contact me using the email address above.

Links to other websites

This website may include links to other websites. I am not responsible for the privacy practices or content of external sites. Please check their privacy policies separately.

Changes to this policy

This privacy policy may be updated from time to time to reflect changes in services or legal requirements. Any updates will be posted on this page.

Contact

If you have any questions about this privacy policy or how your data is handled, please contact:

Counsellor Clarity
Email: sarah@counsellorclarity.co.uk

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